FAQ
Thanks for taking the time to visit the website of FAB Press. We receive customer enquiries every day. Since many of these enquiries are of a similar nature, below is a list of the most frequently asked questions for your reference. We have listed queries under eight different categories so you don’t all have to read everything to find out what you are looking for. If your question is not answered here, please go to the CONTACT page. We prefer to be contacted by e-mail whenever possible.
CUSTOMER ENQUIRIES
- Technical Difficulties
- Finding Specific Products
- Purchasing Goods
- Delivery Times
- Postage and Packing
- Currencies accepted at FAB Press Online
- Contacting FAB Press Authors
- Special Events
- FAB Press Book Release Schedule
- Damaged Goods
- First Editions
I WOULD LIKE TO REPRODUCE ONE OF YOUR BOOK COVERS. DO I NEED PERMISSION TO DO THIS?
You are welcome to reproduce book covers, without alterations.
HOW CAN I GET A JOB WITH FAB PRESS?
FAB Press is not hiring any staff at the present time. Any work-related applications, including enquiries regarding freelance positions, will be ignored.
I AM EXPERIENCING TECHNICAL DIFFICULTIES USING YOUR WEBSITE. WHAT ADVICE CAN YOU GIVE ME?
If you want to take full advantage of all the features available at this website, you are advised to turn off pop-up blockers if you've got them installed. Product reviews and enlarged cover images appear in pop-up windows, so pop-up blockers will mess up these functions. We DO NOT have any paid advertising here, so you’ve nothing to fear! The FAB Press website is designed to be easy to use on all browsers and computers, but certain parts of the site may not work properly if you are using an older version of your browser. For best performance, we recommend that you should always use the latest version of your favoured web browser. We test the website functionality regularly in three different browers, whcih are Safari, Mozilla Firefox, and Google Chrome, so it is advised that you used one of these three browers for the best experience of our website.
- To Download Safari, please visit www.apple.com/safari
- To Download Mozilla Firefox, please visit www.mozilla.com
- To Download Google Chrome, please visit www.google.com/chrome
I AM LOOKING FOR A PARTICULAR FAB PRESS BOOK, BUT I CAN’T FIND IT ON YOUR WEBSITE. WHY?
This website has a fully functional, searchable database of all the FAB Press books and magazines that are currently still in print, so unless the book you are interested in is now out of print, you will find it.
HOW CAN I PURCHASE ITEMS DISPLAYED AT THIS WEBSITE ONCE I HAVE LOCATED THEM?
The FAB Press website has a shopping-cart system devoted to providing efficient service when you order a book from us. Once you have located your items, you will be able to click the ‘Add to Basket’ button. Once you have selected all the items you want, simply click the 'Checkout' button. You will be presented with a secure online order form, which will ask you for ordering information. We accept most major Credit and Debit Cards, which are processed by the secure server system provided by Nochex, or you may prefer to pay using PayPal. Other options, including payment by cheque or bank transfer can also be selected at the end of the ordering process.
HOW LONG WILL I HAVE TO WAIT AFTER I HAVE PLACED AN ORDER ON YOUR WEBSITE?
Please refer to the Terms and Conditions page. Here you will find information regarding all aspects of online ordering at this website.
HOW MUCH DO YOU CHARGE FOR POSTAGE AND PACKING?
Please refer to the Terms and Conditions page. Here you will find information regarding all aspects of online ordering at this website.
I AM NOT BASED IN THE UK. CAN I PAY IN MY OWN CURRENCY?
We only accept payment in UK Pounds. The default setting for this website is to display all prices in UK Pounds. However, you can change the currency in which prices are displayed to give you a ballpark idea of the value of your order in either US Dollars or Euro. To change the currency setting, go to the home page or any of the product menu pages, and simply click the £ GBP symbol at the top right hand corner of the screen: a drop-down menu will then present you with the option of changing the display currency to either US Dollars or Euro.
HOW CAN I CONTACT ONE OF YOUR AUTHORS?
To protect their privacy, FAB Press does not release the contact details of our authors unless they have asked us to do so. Look at the ‘About the Author’ section at the bottom of each book’s content description. If the author has their own website, this might include an e-mail address. Otherwise, you may send an e-mail to us here: enquiries@fabpress.com, and we will forward it on your behalf if we have a record of the author’s current e-mail address. We cannot, of course, guarantee that the author will reply, and FAB Press will enter into no further correspondence with you if you do not receive a reply from the author.
Visit the FAB Press website often. News of forthcoming events will always be posted here. Alternatively, you may find it more convenient to have information delivered to you by e-mail once a month. To subscribe to this service, join our mailing list by clicking the following link: Sign-up to mailing list today in order to receive our regular newsletter... We are fully compliant with GDPR regulations, so this is a double opt-in system, and we will never share your details with anyone. Alternatively you can hook up with us on FACEBOOK or TWITTER or INSTAGRAM.
HOW CAN I BE KEPT UP TO DATE WITH FAB PRESS’S BOOK RELEASE SCHEDULE?
Visit the FAB Press website often. News of forthcoming events will always be posted here. Alternatively, you may find it more convenient to have information delivered to you by e-mail once a month. To subscribe to this service, join our mailing list by clicking the following link: Sign-up to mailing list. We are fully compliant with GDPR regulations, so this is a double opt-in system, and we will never share your details with anyone. Alternatively you can hook up with us on FACEBOOK or TWITTER or INSTAGRAM.
Each year, FAB Press produces several high quality new books and regularly re-prints best-sellers as we run low on stock. Each book is manufactured in print-runs of several thousand copies, and usually our books are perfect. Although our books are checked for printing or binding errors, occasionally faulty copies slip through. We are very sorry when this happens. The best thing to do is to return the faulty book to the point of purchase. If you bought the book direct from FAB Press, please send us an e-mail here: enquiries@fabpress.com, and we will arrange to send you a replacement copy. If you bought the book elsewhere, please contact the bookseller, and they will supply you with a replacement copy or, if unavailable, should offer you a refund. In the case of any other faulty goods purchased at this website, please refer to the Terms and Conditions page for more information.
HOW CAN I IDENTIFY IF A BOOK IS A FIRST EDITION COPY?
You can identify first editions by looking at the verso page (typically page 2). This gives the essential details of the publication, including its edition and pressing, as well as information about printing and copyright.
I AM A RETAILER. HOW CAN I ORDER FAB PRESS BOOKS?
Please contact our distributors. UK: Turnaround Publisher Services. US: SCB Distributors.
DO YOU PRODUCE A PRINTED CATALOGUE?
No. The FAB Press website serves this purpose. Full details of all FAB Press books, including bibliographic data, are always available here, and we endeavour to make sure that the status of all books in print, and in production, are always kept up to date.
I HAVE WRITTEN A BOOK THAT MAY BE OF INTEREST TO FAB PRESS. HOW SHOULD I PROCEED?
At the moment, FAB Press is not actively seeking new book proposals from authors, due to the number of titles already under contract and awaiting publication. We will make it clear if and when there is space in our schedule to consider new book proposals, but for the record, that will not be this year.
PLEASE DO NOT SUBMIT A BOOK PROPOSAL UNTIL THIS MESSAGE CHANGES.
But for the record, here are the Official FAB Press Submissions Guidelines:
SUBJECT MATTER: FAB Press does not publish fiction. If you have written a novel please take it elsewhere as we will not read your submission. We do however read submissions for books in any of the following areas of interest: Cinema, Popular Music, Horror (any aspect, including Art, Culture and Photography).
WORD COUNT: We have no steadfast policy on word count, though it is best to contact us with ideas before any major undertaking.
DEADLINE: We cannot guarantee a precise publication date if we make a deal, but the short answer is that it will take a long time before your book is published. The sooner you finish your manuscript the better, basically.
ILLUSTRATIONS: If you have illustrative material to accompany your submission it will massively increase the chances of your book being accepted for publication.
PAYMENT: We only discuss payment terms after we have agreed in principle to publish an author’s work.
HOW TO SUBMIT A PROPOSAL: Via e-mail or to our postal address, though it is advisable to contact us first. In any event, be sure to include your full contact details and a telephone number. We do not return any unsolicited materials sent to us by mail.
Review copies of FAB Press books will be sent to book reviewers who are considering writing reviews or features for established websites, magazines, journals, newspapers, or other print media. Review copies will also be sent to television and radio broadcast media for author interview purposes.
Paperback copies will be sent in all cases unless a book is only published in hardback format. Review copies may be sent directly to freelance reviewers if arrangements for such copies are made by the editor of the publication.
FAB Press reserves the right to deny any request based on the inability of a reviewer to establish the legitimacy of the request (we will usually require a link to an already-published online review, or a copy of the relevant journal containing a previously published review in the case of print-media requests). In addition, FAB Press reserves the right to deny requests based on lack of stock available for complimentary copies of particular books. For more information, contact enquiries@fabpress.com.
Before supplying a review copy of any FAB Press books we require from you:
PRINT MEDIA
- Your contact information.
- Specific information about your publication.
- Circulation numbers.
- Background of your readership.
WEB-BASED MEDIA
- Your contact information including e-mail address.
- Website URL and URL of book review section (if applicable).
- Specific information about your website, including short description of site and visitors plus traffic information.
In all cases we require that the reviewer, or the reviewer’s editor, forward us a copy of the review when it is published. In the case of print media we require a finished copy of the complete magazine, journal or newspaper for our files (tear-sheets are not acceptable). In the case of web-based media we require an e-mail containing a link direct to the relevant review. In addition all internet reviews of FAB Press reviews must be accompanied by either a link to the FAB Press website, or a link to the reviewed book at an affiliated online bookseller.
Examination copies of paperback books only will be sent to an instructor considering a book for classroom adoption. Requests may be faxed or mailed on departmental letterhead, and must include the following information:
- Book author, title & edition, and ISBN.
- Course number and course title.
- Clarification as to whether title is a required textbook vs. recommended or optional textbook.
- Calendar date or year and term of when this course is scheduled to begin.
- Estimated enrollment.
- Your name, position, school, department, school phone, address (including city, state and zip), and your office hours.
Books will be sent to an educational establishment address only. Please allow 4-6 weeks for delivery.
I WOULD LIKE TO USE SOME MATERIAL FROM ONE OF YOUR BOOKS IN MY PUBLICATION. WHAT DO I NEED TO DO?
Written permission is required to use any text material, or commissioned illustrations or designs, published or otherwise used by FAB Press. All FAB Press books are produced under license from their respective authors. Please respect authors’ intellectual property rights. FAB Press licenses books for all territories worldwide, unless explicitly stated otherwise on the book’s verso page, so if in doubt ASK US before you use any material published by FAB Press in any way and in any medium. Remember: steering clear of copyright violations means never having to say you’re sorry. E-mail your enquiry to us at: enquiries@fabpress.com. When you make an enquiry, please include:
- Your mailing address.
- Title and author of our publication.
- Specific quotation/excerpt, including page number(s).
- Your publisher (formal permission is not required until you have secured a publisher).
- Title of your work.
- Length of your work.
- Estimated print run of first edition.
- Publication date.
- Area of distribution, e.g. UK only, North America, World.
FOREIGN LANGUAGE EDITION RIGHTS ENQUIRIES
FAB Press holds World Rights in all its books (except where explicitly stated). Any publishing company interested in purchasing the rights to produce a foreign language edition of any FAB Press book should send the information above and your request to: enquiries@fabpress.com.
For sub-rights (serial rights for magazines and newspapers, audiobook licensing, dramatic rights, TV and/or film adaptations, and large-print book rights), please send the information above and your request to: enquiries@fabpress.com.
MAY I REPRODUCE SOME MATERIAL FROM THIS WEBSITE ON MINE?
The same rules apply to electronic as to printed media. Product descriptions of FAB Press books may however be reproduced verbatim if you wish, provided that this use is for promotional purposes, and provided that a link back to the FAB Press website is included along with the text of the respective review or article.
